Frequently Asked Questions
Everything you need to know about Mitre sports gear and services.
How do I choose the correct football size for my age group?
We offer three main sizes: Size 3 for players under 8, Size 4 for players aged 8-12, and Size 5 for players aged 13 and older, including professional matches.
What is the standard shipping time for orders?
Standard delivery typically takes 3-5 business days. Express shipping options are available at checkout for those who need their equipment sooner.
Do your footballs arrive inflated or deflated?
To ensure safe transit and reduce packaging waste, most of our footballs are shipped deflated. We recommend using a Mitre pump with a lubricated needle for inflation.
What is your return policy for faulty items?
We take pride in our quality. If you receive a defective product, you can return it within 30 days of purchase for a full refund or a replacement.
Do you offer discounts for school or club bulk orders?
Yes, we provide specialized pricing for bulk purchases. Please contact our dedicated sales team via the 'Teamwear' section of our website for a custom quote.
Which payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as digital wallets like PayPal and Apple Pay.